Our Privacy Policy

This privacy policy sets out how The Builder’s Box uses and protects any information that you give to us when you use our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Understanding Your Data
How we collect information

We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, when you participate in activities on our website or otherwise when you contact us.

We automatically collect certain information when you visit, use or navigate our website.  This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information.  This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

We do not collect or store any credit card or payment information.  All payments made on this website are processed and managed using a third-party payment gateway, First Atlantic Commerce. Any information that is passed on to First Atlantic will be managed and governed according to their privacy policy.

How we use your information

We process your information to provide, improve and administer our website services, communicate with you, fulfill and deliver orders, for security and fraud prevention and to comply with the law.  We may also process your information for other purposes with your consent and only when we have a valid legal reason to do so.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Removing your information

If you would at any time like to review or change the information in your account or terminate your account you can submit in writing to info@thebuildersboxco.com, a request to have your account and information removed from our active databases.  Note that we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.